SRL Code of Professional Conduct

The Code of Professional Conduct for Southern Research Laboratory expresses recognition of responsibilities to the public, clients, and employees.

The Code will guide employees in the performance of their professional responsibilities and express the basic tenets of ethical and professional conduct.

The Code of Conduct calls for SRL employees to evaluate the risks and benefits of their actions on all stakeholders and ensure these actions meet highest ethical standards.

The Code of Professional Conduct was approved by the SRL Board of Directors in September 2005.

An Ethics Advisory Committee oversees the Code of Professional Conduct, advises SRL employees on questions relating to the Code, and reviews any charges of violations of the code.


This code of conduct is intended to cover situations commonly encountered by SRL Employees. Employment includes acceptance of this code. The Code is stated in two parts. Part One is a list of statements of SRL Ethical Principles. Part Two contains examples of the practice of the Principles.

Adherence to This Code of Conduct

SRL Employees shall ensure that their work meets the Ethical Principles laid out in this code of conduct. SRL Employees shall report any violations of this code of ethics to the Vice President of the SRL. A review of the allegations will be conducted by the SRL Ethics Advisory Committee. Violations of this code may lead to expulsion from SRL.

Part One: Ethical Principles

  • Act in the best interest of everyone
  • Be honest with everyone
  • Do no harm and if possible provide benefits
  • Act with integrity
  • Avoid conflicts of interest
  • Respect privacy, confidentiality, and anonymity
  • Provide all resultant data

Part Two: Examples of the Practice of the Principles

1 Act in the Best Interest of Everyone

1.1. SRL Employees shall be aware of relevant standards, principles, and generally accepted usability methods

1.2. SRL Employees shall undertake professional assignments only when qualified by education or experience.

1.3. SRL Employees shall provide products and services that match the operational and financial needs of clients and employers.

1.4. SRL Employees shall undertake ongoing efforts to develop and maintain their competence.

1.5. SRL Employees shall seek and use peer review as well as provide critical review of the work of others whenever appropriate.

2. Be Honest with Everyone

2.1. SRL Employees shall not knowingly mislead a client or potential client about the suitability of an analysis or service.

2.2. SRL Employees shall give recommendations that are objective, consistent with accepted principles, and/or based on the judgment of qualified professionals.

2.3. SRL Employees shall never deliberately misinform or mislead individuals for whom they are providing services.

2.4. SRL Employees shall credit the intellectual property right of work, methods, and tools done or created by others in such a way that all parties involved are always clear as to the origin or cite such work, methods or tools.


3. Do No Harm and If Possible Provide Benefits

3.1. SRL Employees shall not expose participants to any unreasonable physical, mental or emotional stress.

3.2. SRL Employees shall take reasonable steps to avoid harming their clients or employers, study participants, and others with whom they work, and to minimize harm where it is foreseeable and avoidable.

3.3. SRL Employees shall review for special needs when working with the elderly, the disabled, and children. Precautions taken to avoid risks associated with such groups shall be clearly identified and reviewed by the client or employer.


4. Act with Integrity

4.1. SRL Employees shall work in a spirit of respectful collaboration and cooperation with those with whom they interact without compromising their personal or professional integrity.

4.2. SRL Employees shall not discriminate against their clients, colleagues, or participants on the basis of age, gender, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, socioeconomic status, or any basis proscribed by law.

4.3. SRL Employees shall not make public derogatory comments about their clients or colleagues.

4.4. SRL Employees shall never knowingly use material that is illegal, immoral, or which may hurt or damage a person or group of people. If exposed to illegal material, the SRL employees shall advise their client or employer of the illegal nature of the material and take reasonable steps to inform the relevant authorities of the existence of the material.


5. Avoid Conflicts of Interest

5.1. SRL Employees shall avoid all known conflicts of interest with their employer or clients and shall promptly inform their employer or clients of any business association, interests, or circumstances that could influence their judgments or the quality of their services.

5.2. SRL Employees shall not accept any assignments that would knowingly create a possible conflict of interest between themselves and the clients or employer.

5.3. SRL Employees shall advise clients and employer when a proposed project is not in the client’s best interest and provide a rationale for this advice.


6. Respect Privacy, Confidentiality, and Anonymity

6.1. SRL Employees shall not reveal information that identifies clients without their permission and shall take reasonable precautions to avoid such information from being disclosed unintentionally.

6.2. SRL Employees shall ensure that clients in any study provide informed consent for use of all data collected.

6.3. SRL Employees shall never disclose in their writings, reports, teaching materials or other public media or otherwise make public any information they have acquired about persons, employer, employees or clients in the course of their professional work unless disclosure is both legal and that they have either taken reasonable steps to disguise the identity of the person or client, or they have the express permission to disclose.


7. Provide All Resultant Data

7.1. SRL Employees shall manage projects and tasks so as to ensure the validity of the results.

7.2. SRL Employees shall consider the limitations of every project or task they plan or carry out and if requested or if in their view the limitations render the results questionable, shall communicate the results of this analysis to their client or employer.

7.3 SRL Employees shall accurately report both the positive and negative feedback from project activities.

Southern Research Laboratories, Inc.

2251 Lynx Lane - Suite 1
Orlando, Florida 32804
Tel: +1.407.522.7100
Fax: +1.407.522.7043
SRL: SRL, Inc ©2008

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